My mother in law stays in Blk 748, Jurong West St 73.  In her estate, there are two carparks, an open air carpark right beside her block as well as a multi-storey carpark. 

As both myself and my husband are working, we are very fortunate to have our mother in law helping us with taking care of the our two young kids, ages 3 and 1 in the day.   In the morning, we will bring both kids, still asleep to my mother in law's place at around 6.15 am.  As the kids are fast asleep in the early morning, we rely on two strollers to ferry both kids between our place and mother in law's place.  in the evening, between 8-10 pm, we will pick up our kids and bring them home. 

In the past, we will park in the open air carpark.  Early this year, we noticed that the open air carpark has been to be reserved strictly for seasoned parking ticket holders.  This has created safety risk and inconvienience for my family.  When either of us has to stay back in the office, the other partner will be entrusted with the responsibility of bringing the kids back.  It is highly unsafe and inconvenient to bring two small kids and two strollers up the multistorey carpark, especially with a hyperactive three year old running around.  Though there is a stairway connection between my mother in law's block and the multistorey carpark, it is impossible for a single person to manage two strollers and two kids up the staircase. 

Subsequently we attempted to purchase the season parking ticket under the Family Season Parking Ticket Scheme (FSPT).  However, we were advised that the open air carpark is strictly for residents and we are not eligible to purchase the ticket, not even under FSPT.

I sincerely hope that some improvements can be made to this situation, either by allowing us to purchase the FSPT or building a ramp connection between my mother in law's block and the carpark.   Thank you.